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IT support service desk is a primary joint between users and an IT organization. It is a single point of contact (SPOC) between IT service providers and users for day-to-day activity. There are two types of solution provider one is IT support service and another is desktop management solutions. In this blog, we will discuss IT support service desk and desktop management solutions. Read on! WHAT DOES AN IT SUPPORT SERVICE DESK DO?  It is a primary point of contact for monitoring user activity, solving users’ problems, addressing requests or questions filed by the customer and it plays the role of mediator between service management functions and the user. The service desk also plays core functions like managing software licenses and 3rd party support contracts.   The service desk also integrated into many business processes as mentioned below: Business continuity management. Acquisition integration DAM ( Data access management) And many more process...

Back up old servers are very important for any business, without this you can face so many problems. Any IT service provider can tell the benefit of back up the old servers.   Don’t allow your old server to get covered under old files and office junk. Get rid of this situation with the help of our Desktop Management Solution , take our advice and back it up, now. When it comes to backing up old servers the things get a more complex, this will happen for a number of reasons. Some of the reasons are the following: ·          Connectivity issues are the main reason; due to poor connection you may not be able to “unload” server data. ·          You might come across file size issue that is based on what’s stored on there. ·          May be old server need to clean up the data so that it can easily be organized for ease of file retrieval. ·   ...

Network monitoring refers to the supervision of a computer network using a monitoring tool. It ensures and keeps the performance record of systems and network services. This is an essential system employed on the large-scale corporation and university IT networks. They help the organization in detecting and reporting failures of the connection. If you are managing an organization and don’t have a professional who can monitor it for you, then don’t worry. In this blog, we will talk about the  Best Network Monitoring Tool and Business managed services . Read on! KEY FEATURES OF BEST NETWORK MONITORING TOOL:  Network monitoring is an essential part of every organization that helps in detecting and reporting failures in connections. Following are a key feature of the network monitoring tool:  It helps in measuring CPU utilization of hosts, network bandwidth and other operations too.  Sometimes it sends messages called Watchdog messages and t...

This is a generation of digitalization and globalization and with that IT function has become more firmly included in the daily activities of every business. So, is your company growing and with that IT needs is exceeding your current company resources? IT management is a process of making technology work better for the production of the company. In this blog, we will talk about  Best IT management  and desktop management solutions. Let’s start. BENEFITS OF BEST IT MANAGEMENT |DESKTOP MANAGEMENT World business depends upon IT and IT management deals with computer-based activities within an organization. They work with both technical and non-technical clients, to execute the desired goals of the organization. You can also outsource IT management for better functioning. So, the following are some benefits of IT management and desktop management solutions. 1. HELPS IN REDUCING DAILY CHAOS: IT management helps by dwindling the chaos, which was produced after failed IT...

A Managed Services Platform computes a framework that manages a predefined set of services for clients. It offers network-based services, devices and applications to residences, enterprises or to other service providers. They are working with many industries, such as B2B integration, supply chain management, transportation, and many more. Managed services platform community has been growing day by day since 2014. In the below section we will cover all the benefits of using a managed service providers for your business. Benefits of your business using a managed service provider platform: ·         Greater efficiency: With the implementation of a fully developed tool, the user’s problems are identified automatically and immediately.   This is the great benefit of managed service. ·         Minimized downtime and risk: In Managed services through their expert can identify the wrong things, which actua...

Managed IT service is a solution that is conveyed by an IT service provider that combines flat-rate, IT support for a month to month fixed expense with the proactive monitoring of IT workstations and infrastructure. A managed IT service is an information technology (IT) task gave by a third-party contractor and conveyed to a client. Having a reliable IT system is vital for the day-to-day running of your business. Actnow managed IT support will handle and maintain your key IT systems, leaving you to concentrate on your business. Take our free IT audit and see how our services allow your business to radically reduce IT costs, increase efficiency and gain total peace of mind. We can become your completely managed IT department and cloud services provider and work with you to guarantee the return from your technology investment is maximized. ·         Fixed and transparent costs ·         Increased produ...