Grow your business with hassle-free IT Management

Managed IT service is a solution that is conveyed by an IT service provider that combines flat-rate, IT support for a month to month fixed expense with the proactive monitoring of IT workstations and infrastructure. A managed IT service is an information technology (IT) task gave by a third-party contractor and conveyed to a client.

Having a reliable IT system is vital for the day-to-day running of your business. Actnow managed IT support will handle and maintain your key IT systems, leaving you to concentrate on your business. Take our free IT audit and see how our services allow your business to radically reduce IT costs, increase efficiency and gain total peace of mind.

We can become your completely managed IT department and cloud services provider and work with you to guarantee the return from your technology investment is maximized.

·        Fixed and transparent costs

·        Increased productivity

·        Proactive management and maintenance of IT assets

·        Proactive approach

We will permit you to focus on running your business, not your technology. We will look after that for you, all for a single, fixed price.

Enterprise Service Management (ESM) is an approach to provide clientele with value in the form of services through the acceptance of service management practices. The term is used somewhat generally to describe the use of service-oriented business models firstly developed for IT to non-IT functions across the enterprise.

Growth of ESM

Service Management has emerged as a highly effective business model for delivering value to clientele either directly or through the inner operations of a company. It takes the value-chain concept and orients it from a customer-centric perspective – enabling the use of supplier eco-systems, LEAN approach to efficiency and continuous development methodologies for quality to be applied effectively as tools to amplify value and productivity. The overall idea of ESM is to:

·        Improve process efficiency within the individual functions that contribute to a service to keep the cost of delivery as low as possible without compromising quality

·        Reduce the friction that often occurs between departments, so services can be delivered in a coordinated way.

·        Increase the consistency and predictability of service delivery

Advantage from implementing ESM benefits

The advantages to ESM will depend upon widely its tenets are implemented. Common advantages of executing ESM across many organizational processes and departments include:

·        Improving productivity

·        Eliminating waste

·        Enhancing visibility and control

·        Increasing user satisfaction

·        Sharpening the competitive edge

·        Increasing the ROI on ITSM solutions